EasyDenmark← Back

Privacy Policy

Last updated: April 23, 2026

1. Data Controller

EasyDenmark (CVR: DK45600041), based in Odense, Denmark, is the data controller responsible for your personal data.

Contact: info@easydenmark.com

2. Data We Collect

We collect and process the following personal data:

  • Account information: name, email address, password (hashed)
  • Profile information: nationality type, city, employment type, housing status, partner status, arrival date, budget level, interests, lifestyle goals
  • Usage data: checklist progress, guides viewed, AI assistant conversations, event registrations, partner interactions
  • Payment information: processed by Stripe (we store only Stripe customer ID, not card details)
  • Communication preferences: email opt-in status

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract: Processing necessary to provide our subscription service
  • Consent: Analytics and marketing communications (you can withdraw anytime)
  • Legitimate interest: Product improvement, fraud prevention, customer support

4. How We Use Your Data

  • Personalize your checklist and guide content based on your profile
  • Provide AI assistant responses relevant to your situation
  • Send transactional emails (welcome, payment confirmations, renewal reminders)
  • Track progress and provide recommendations
  • Analyze usage patterns to improve the service
  • Prevent fraud and ensure platform security

5. Data Sharing

We share your data with the following third parties:

  • Stripe: Payment processing (they have their own privacy policy)
  • Anthropic: AI assistant functionality (conversations are processed to generate responses)
  • MailerLite: Email delivery (name and email only)
  • Plausible Analytics: Privacy-focused analytics (no personal identifiers tracked)
  • Supabase: Database hosting (EU servers)

We do not sell your data to third parties. We only share data necessary to provide our service.

6. Data Retention

We retain your data while your account is active plus 30 days after cancellation. After this period, we delete all personal data except:

  • Financial records (required by law for 5 years)
  • Anonymized analytics data (no personal identifiers)

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access: Request a copy of your data
  • Right to rectification: Correct inaccurate data
  • Right to erasure: Delete your account and data
  • Right to data portability: Download your data in JSON format
  • Right to object: Opt out of marketing communications
  • Right to restrict processing: Limit how we use your data
  • Right to withdraw consent: Stop analytics or marketing emails anytime

To exercise these rights, contact us at info@easydenmark.com or use the account settings in your dashboard.

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Passwords are hashed using industry-standard encryption
  • All data transmitted over HTTPS
  • Database access restricted with row-level security (RLS)
  • Regular security audits
  • Staff access limited to necessary personnel only

9. International Transfers

Your data is stored on EU servers (Supabase EU region). When we use third-party services based outside the EU (Anthropic, Stripe), we ensure adequate safeguards are in place through standard contractual clauses.

10. Cookies

We use essential cookies to maintain your session and optional analytics cookies (Plausible) with your consent. See our cookie banner for more details. You can manage cookie preferences anytime.

11. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect data from minors. If you believe we have collected data from a minor, contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email at least 30 days in advance. Continued use after changes take effect constitutes acceptance.

13. Supervisory Authority

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
Email: dt@datatilsynet.dk
Phone: +45 33 19 32 00

14. Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

EasyDenmark
CVR: DK45600041
Email: info@easydenmark.com